Yes. All America offices remain operational and can take orders.

For orders of Security products contact:

Yes, all our offices within Americas can ship equipment out, but deliveries in some regions or countries might not be possible or currently restricted.

All shipments within United States are currently not affected. Shipment times to some countries may be affected due to border controls during COVID-19, please contact your Account Manager or our offices on:

For orders of Security products contact:

According to multiple sources the likelihood of an infected person contaminating commercial goods is low and the virus will not live long on transit. You can find the latest information on COVID-19 on the information pages of the World Health Organization.

Yes. During COVID-19, the best option is to send an email and our tech team will get back to you as soon as possible.

For Security products contact:

Contact your local distributor of OPTEX products or email us directly:

For Security products contact:

To find out the carriage charge for Security products please contact:

To track shipment progress for security products contact:

For Security products customer service enquiries contact: or call 800-966-7839

To be certified for all Redscan and Redwall Products please contact your local sales representative so we can find out more about your company and how we can work together.

Installation training and certification for Redscan, please contact:

Please provide the following information:

  1. First & Last Name
  2. Job Title
  3. Company Name
  4. Telephone Number
  5. Email
  6. Project Name

OPTEX will send an invite to online training for each technician provide. Training is free and there is no limit on number of people getting trained.

OPTEX Americas Inc.

18730 S. Wilmington Ave. Suite 100

Rancho Dominguez, CA 90220

Tel: 800-966-7839


OPTEX Americas Headquarters: Monday - Friday 8:30 AM - 5:00 PM PST. Our East Coast support hours: 8:00AM - 8:00PM, Monday - Friday